Frequently asked questions

Plans start at ₹999/month for one location and scale up to a custom Enterprise plan for hotels and multi-outlet properties — see our Pricing page. Every plan gets the same core platform: QR ordering, KDS, GST invoicing and 0% commission on orders.

No. Diners pay your UPI ID directly, so the money reaches your bank account with no intermediary. MenuToPay only charges the plan subscription.

Nothing. They scan the table QR with their phone camera and the menu opens in the browser. Any UPI app they already have handles payment.

Send a request from the signup page. We set up your restaurant and email your login — your 14-day free trial starts right then, fully live, with no payment or card needed. Build your menu, print your table QR codes and take real orders. Choose a plan any time before the trial ends to keep going.

Yes — every new restaurant gets 14 days free on the full product, with live ordering for your guests. No payment or card is needed to start, and nothing is charged automatically when it ends.

From your console: tap Pay on the Home screen, scan the QR with any UPI app, and enter the UPI reference number. We confirm it and your plan is extended — pay for 1, 3, 6 or 12 months at a time. Bank transfer and cheque work too. Nothing is charged automatically, and we email you a reminder 7 days and 1 day before your plan or trial ends. Renewals extend from your current expiry, so paying early never loses days.

Yes. Growth and Business plans include multiple locations with live KDS under one account — each gets its own QR links, menu, stock and GST invoice series, with combined head-office analytics. Running a large hotel property or many outlets? Enterprise covers unlimited locations.

Yes. Set up room types and rooms, check guests in and out from a front-desk board, and track housekeeping. Food a guest orders is added to their room bill, so they pay once and get one GST invoice.

Yes. Add translations per dish in Hindi, Telugu, Tamil, Kannada or Malayalam. Guests pick a language from the menu header; any dish without a translation shows in English.

Once a bill has any payment, only the Owner can cancel an order, and a reason is mandatory. Every cancellation and item void is logged permanently, and an Owner-only report flags any bill where money was received but the order was later cancelled.

Yes. From Accounting & GST in the console, download a GSTR-1 summary for your CA, a sales register for any accounting software, or daily sales vouchers that import into TallyPrime — using your accountant’s own ledger names.

Yes. GST invoices use a financial-year numbering series, split CGST/SGST, carry HSN/SAC and your GSTIN/FSSAI, and keep tips out of the taxable amount.

Your restaurant’s data is logically separated and access-controlled so no other restaurant can see it, on infrastructure MenuToPay operates. You can export orders and payments as CSV at any time. See our Privacy Policy for how we handle personal data under the DPDP Act.